Privacy Policy

Privacy Policy

Last Updated: 22/11/2025

1. Introduction

Invision Pharma Limited (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites invisionpharma.com and invisionpharma.ai, including when you use our AI-powered private label design tools.

By using our websites or submitting an inquiry, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Data”) when you use our services.

A. Information You Provide to Us

  • Contact Details: Name, email address, phone number, and company name when you fill out our inquiry forms or use the AI Brand Builder.
  • Project Details: Information about your proposed brand, including brand names, product segments (e.g., Cosmetics, Nutraceuticals), selected formulations, and packaging preferences.
  • Communications: Records of your correspondence with us via email or phone regarding your manufacturing needs.

B. Information Collected Automatically

  • Usage Data: We may collect information about how you access and use the websites, including your IP address, browser type, operating system, and page visit history.
  • AI Tool Usage: We log data regarding the product types and prompts you select to generate mockups to improve our tool’s performance.

3. How We Use Your Information

We use the collected data for the following business purposes:

  • Service Delivery: To generate your custom product mockups via our AI tool and to process your manufacturing inquiries.
  • Communication: To contact you regarding your inquiry, provide quotations, and discuss your private label requirements.
  • Marketing: To send you updates, brochures, or offers related to our manufacturing services (you can opt-out at any time).
  • Improvement: To analyze user behavior and improve the functionality of our AI Brand Builder and website experience.

4. AI and Third-Party Processing

Our “AI Brand Builder” tool utilizes third-party Artificial Intelligence services (such as OpenAI) to generate visual mockups.

  • Data Transmission: When you generate a preview, your selected text inputs (e.g., Brand Name, Product Type) are sent to the AI provider to create the image.
  • No Training on Personal Data: We do not allow third-party AI providers to use your personal contact details (Name, Email, Phone) to train their models. Only the descriptive product data is processed for image generation.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email hosting, analytics), so long as those parties agree to keep this information confidential.
  • Legal Compliance: If required by law, regulation, or legal process to protect the rights, property, or safety of Invision Pharma Limited or others.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet is 100% secure.

7. Cookies

Our websites use “cookies” to enhance your experience. Cookies are small files placed on your hard drive for record-keeping purposes. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, some parts of the AI tool may not function properly.

8. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain legal exceptions (e.g., data required for tax or manufacturing records).

To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this page periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.